Shipping Policy

Shipping Policy

Welcome to Nick & Luke! We are committed to providing you with the best shopping experience possible. Below is everything you need to know about our shipping policies.

Processing Time

  • Orders are processed and shipped within 2 business days of receipt.
  • Orders placed after 3 PM will be processed the following business day.
  • Please note that processing time may be delayed during peak seasons or holidays.

Shipping Rates & Delivery Times

  • Standard Shipping: Delivery within 5 business days. 
  • Expedited Shipping: Delivery within 3 business days. 
  • Overnight Shipping: Delivery the next day. 

Free Shipping

  • We offer free standard shipping on all orders over $200.00.
  • Free shipping applies to domestic orders only, unless otherwise stated.

Shipping Carrier

  • We use USPS, FedEx, UPS, DHL for domestic and international deliveries.
  • A tracking number will be sent to you once your order has shipped.

Order Tracking

  • Once your order has shipped, you will receive an email with a tracking number. You can use this number to track the status of your shipment.
  • If you experience any issues with tracking, please contact us at shopnickluke@gmail.com.

Shipping to PO Boxes

  • We are unable to ship to PO Boxes for standard shipping. For expedited services, please ensure you provide a physical address.

Incorrect or Incomplete Address

  • Please ensure your shipping address is correct at checkout. We are not responsible for items that are lost or delayed due to an incorrect address.
  • If your order is returned to us due to an incorrect or incomplete address, we will contact you to arrange reshipment, which may incur additional shipping charges.

Missing or Damaged Packages

  • If your package is lost or damaged in transit, please contact us immediately. We will work with the carrier to resolve the issue.
  • Please report any issues with your order within 3 days of delivery to ensure we can assist you in the best possible way.

Return Shipping

  • If you need to return an item, return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order.
  • For more details on returns, please refer to our Return Policy Page.

Questions?

  • If you have any questions regarding shipping or need assistance, please don’t hesitate to contact us at shopnickluke@gmail.com. We’re here to help!